Who am I?

My name is Kathryn Wheeler and I run Mosskat Studios. A very tiny one-man studio. I only ever deal with customer data when they commission me for a project or ask me for a consultation. This privacy policy is just a quick overview of what data I collect about you, how I use this data, why I collect this data and how I keep your data safe.

Types of data I collect

My website uses cookies – these are small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers

Google Analytics
I use Google Analytics directly (placing the link they gave me into my header), it monitors the amount of people who visit my site and where they came from. It’s very useful in helping which of my social media sites are driving traffic to my site. I currently do not use it for advertising.

Mailing List
I do not actively market through a newsletter – though when I do, I use a third-party provider MailChimp. Most of my clients signed up on there have been put there with the understanding that anything I send out to them would be of genuine interest or of a helpful nature. I do not currently market through my newsletter.

Client List
When you purchase anything from my website, I will keep your name, phone number and email for the period of time it takes me to do your project. I do keep your details on my personal contact list, mostly so that I can identify you should you reach out for me to do a project for you again. Because my business is so small, I find most of my clients do not mind. After about three years, if you have never reached out to me to do another project for you, I will delete your data from my phone.

Third Parties

I will only share your data with companies or individuals I work with to fulfil your contract with me. This could be a printing company or another freelancer who has a specific skillset I do not have but which is needed to complete your project in a timely manner. In these instances, I will let you know when I am doing this. Please note that in many cases, preventing me from sharing this data with my suppliers can stall a project.
I will never, ever sell your data to any third party company.

How do I keep your data safe?

I use several plugins to keep my website and therefore my client data safe. Double authentication is used on my email which utilises a cloud solution. My phone where I keep my client data can be wiped remotely in case of theft.

Access to your personal information

You are entitled to view, amend, or delete* the personal information that I hold on you. Email your request to me, Kathryn Wheeler at mail@mosskat.com. All requests are handled 28 days from your request date.

*Because some of the projects you request from me fall under copyright law, these projects are kept for my portfolio and though you can always view them or request copies, they are not yours to request deletion should you close your company etc.

Changes to this Privacy Notice

I will most likely review this policy in a year’s time – June 2019.